Returns policy
Returns Policy
We have a 7-days return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at mystore219003@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at mystore219003@gmail.com.
Damages and issues.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
What is Our Returns Policy?
Our returns policy is designed to be straightforward and helpful. If you are not satisfied with your purchase, you can return it within 30 days. This ensures that you have ample time to assess the item. However, to qualify for a refund, the item must be in its original condition and packaging. We want to make the process easy for you, so we've eliminated unnecessary complications.
How Do I Initiate a Return?
To initiate a return, simply visit our Returns Center on our website. You will find a step-by-step guide on how to start the return process. After submitting your request, you will receive a confirmation email with further instructions. Because we value your time, we strive to process returns quickly, so you won’t have to wait long for your refund.
Conditions for Refunds
While we want to accommodate your needs, there are certain conditions for refunds. Items returned after the 30-day window will not qualify. Additionally, clearance items and personalized products cannot be returned. This policy helps us maintain fair practices for all customers. If you have any questions, our customer support team is here to assist you.
What is Our Returns Policy?
Our returns policy is designed to be straightforward and helpful. If you are not satisfied with your purchase, you can return it within 30 days. This ensures that you have ample time to assess the item. However, to qualify for a refund, the item must be in its original condition and packaging. We want to make the process easy for you, so we've eliminated unnecessary complications.
How Do I Initiate a Return?
To initiate a return, simply visit our Returns Center on our website. You will find a step-by-step guide on how to start the return process. After submitting your request, you will receive a confirmation email with further instructions. Because we value your time, we strive to process returns quickly, so you won’t have to wait long for your refund.
Conditions for Refunds
While we want to accommodate your needs, there are certain conditions for refunds. Items returned after the 30-day window will not qualify. Additionally, clearance items and personalized products cannot be returned. This policy helps us maintain fair practices for all customers. If you have any questions, our customer support team is here to assist you.